All of our websites, design, and development packages offer two investment options to give you flexibility.
1. One-time up-front.
A one time payment at the beginning of the project. Payments can be made either via PayPal, ACH transfer, or Credit Card. We add a standard 3% fee to the invoice for credit card payments.
2. Two installments.
Two installment payments can be made. The first installment happens at the beginning of the project and is equal to half of the total invoice amount. The second installment payment occurs 30-days later or when the site is complete, whichever happens first. We add a flat $1,000 to the total invoice amount for installment payment options.
Note: We define a “complete” site as one where the design is finished and you’re satisfied.
Transfer of Ownership
All designs will be built on our servers and reviewed/approved by the client. The balance payment must be made before any designs or content is moved from our servers/accounts to theirs. A reputable mechanic doesn’t return the keys and let someone drive off before the bill is paid. It’s not smart business.
We take ownership transfer (moving the website from our servers to yours) very seriously and make every effort to ensure it a smooth and easy experience. In fact, in most cases, its seamless. And our clients don’t lift a finger!
Once the site or content is on your server we hold a hand-off and/or review meeting. We’ll take you through the back end and show you around and answer any and all questions.
On rare occasions, we may complete the site hand-off/content review meetings on our server, before we move the site to yours and/or publish is live. If that is the case, we will invoice you for the final balance after the site hand-off/content review meeting and before we move the site and/or content from our server to yours.
We will not move a website or any content off of our servers or provide any final design files until the full invoice amount is paid.
We take ownership transfer (moving the website from our servers to yours) very seriously and make every effort to ensure it a smooth and easy experience. In most cases, its seamless and happens while you sleep. The transfer is 100% complete during a 24-48 hour propagation period. It takes 24-48 hours to “notify” all corners of the Web and the old (cached) version of your site is no longer seen.
Our 30-day maintenance and/or conversion optimization period(s) begin the day we move your site, landing page, and/or content from our server/accounts to yours.
During this time you have our personal guarantee to address any concerns or issues that may pop up.
We want you to have a great experience working with us and we take our reputation as a small business very seriously.
It is very important to us that you know you have our support and guarantee our work after the site is live on your server.
In some cases, we will extend support beyond 30-days if an error is noticed that we did not catch during the 30-day period.