All of our websites, design, and development packages follow the same fee schedule. We require a 50% deposit to begin the project. And the final balance is due once you’re satisfied and the project is complete.
We define a “complete” project as one where the design is finished and you’re satisfied. The balance invoice will be sent to you after the third walkthrough. We will move the site from our server to your server once the final balance invoice payment is “pending” so that we have a record.
All designs will be built on our servers and review/approved by the client. The balance payment must be made before any designs or content is moved from our servers/accounts to yours. This protects us from delivering work and then not getting paid for it.
Unless otherwise stated on the invoice, all projects include three rounds of revisions. Additional revisions can be provided upon request but will be out of scope for the project and subject to additional invoicing.
Once the site or content is on your server we will have your hand-off and/or review meeting. We’ll take you through the back end and show you around and answer any questions or review any documents/templates with you and show you exactly how to use them. On rare occasions, we may complete the site hand-off/content review meetings on our server before we move the site to your server. In this case, we will invoice you for the final balance after the site hand-off/content review meeting and before we move the site from our server to yours. We will not move a website or any content off of our servers or provide any final design files until the balance invoice is paid.
30-day maintenance and/or conversion optimization period(s) begin the day we move your site, landing page, and/or the content we created from our server/accounts to yours.
During this time you have our personal guarantee to address any concerns or issues that may pop up. It is very important to us that you know you have our support and guarantee our work after the site is live on your server.